On 30 May 2019 VIG Services Bulgaria opened a new center for claims registration in Blagoevgrad. The Agency is moving the servicing of customer claims from the previous office location at 18 Vasil Levski Blvd. to the newly opened office at 2A Pliska St.
Bulstrad’s team cares about the time of its customers and invests in providing prompt and quality customer services. Bulstrad is a forward-looking, innovational company, placing the customer at the center of its activities, and together with its partner VIG Services Bulgaria it strives to improve the servicing of its customers even further.
The opening of the new claim reporting center is part of the strategy of ZAD BULSTRAD VIENNA INSURANCE GROUP and VIG Services Bulgaria for service improvement. Currently, efforts are focused on establishing uniformity in the scope and quality of services offered across all customer centers.